COVID-19 Important Information.
During the current outbreak of Coronavirus (COVID-19), we are following government advice by taking extra precautions to ensure the safety of our staff and clients.
Our practices are currently running as normal, but we have introduced some extra safety measures.

  • Anyone who is currently showing any symptoms, or living in the same household as anyone who is showing symptoms, we kindly ask you not to enter the premises.
  • Please call first to book an appointment at the practice in order for us to make arrangements for it to be as safe as possible for you and other people.

 

  • Please phone to order repeat medication so we can have it dispensed and ready for collection, this will assist us to minimise the length of your visit.
  • Ideally wash/disinfect your hands before entering the building and minimise the number of objects/surfaces you touch as much as possible whilst you are here.

 

  • We ask that only one client and their pet be in the premises at any one time, so please make us aware you are here, and wait in the car or car park until called in.
  • One family member per pet should attend appointments; anyone else should remain at home or in the car.

 

  • Please try to keep the recommended distance of 2 meters from others whist in the practice.
  • We ask that any payments are paid by card rather than cash.

 

  • Please ensure you wash your hands after leaving the building.

Thank you for your patience and understanding as we do our best to treat your pet whilst keeping you and our staff as safe as possible.
We will continue to view the situation daily and update you with any changes in circumstances. We thank you again for your co-operation during this difficult time.